Who we are
Super Social was founded by Jane Arango and Alex Wong, a husband and wife Latino team!
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Jane Arango founded Super Social after 10+ years running her own businesses and a decade in corporate. She knows what it's like to grow without a marketing department. That's why she built Super Social. She holds an MBA, teaches marketing at Miami Dade College, and leads strategy on every account.
Alex is a seasoned expert in business operations with over 20 years of experience managing large corporations. He created LeadCaptain, our AI receptionist that answers calls 24/7 in English and Spanish.
What Services Do We Offer?
Super Social specializes in building and running ads. Facebook, Instagram, and Google, plus an AI receptionist that answers your calls and a marketing audit that shows you where you're losing business.
Don't Let Your Business Fall Behind
Watching competitors show up everywhere you look? They're not better than you. They're just running Google and social media ads while you wait to be found.
Tried an agency before and it didn't work out? You paid for dashboards you never opened and leads that never showed up. This time you'll work directly with Jane.
Never paid for ads before? You don't need a huge budget to start. You need someone who knows where to put the first dollar, and we'll tell you honestly if you're not ready yet.
How We Get Your Phone Ringing
You should know exactly what you're paying for. Here's every step of how we build and run your Social Media and Google ads for local business.
1
A Quick Fit Call
Thirty minutes to hear what you're working on and tell you honestly whether we can help. We don't build you a plan on this call. If we're a fit, the next step is the audit.
2
Your Marketing Audit
Every new client starts here. We look at your website, your Google Business Profile, your social accounts, and your offer, plus what your competitors are running. Then you find out what's holding you back.
3
Build, Launch, and Report
We build the campaigns. Concept, copy, images, and video. Sometimes we film with you on location. You approve everything before it goes live.​
You see the real numbers. Every month you get a report showing what you spent, how many leads came in, and what each one cost.
Jane and her team stay on it. Targeting, budget, and creative get adjusted as the numbers come in. You still talk to Jane, not an account manager.
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What Our Clients Say
Rated 5.0 on Google. Here's what business owners across Pembroke Pines, Broward, and Miami Dade say about working with Super Social and Jane, in their own words, not ours.
You Work With Jane
Not an Account Manager
Jane Arango teaches this for a living. She's a marketing professor at Miami Dade College with an MBA and more than 10 years running businesses across different industries. You're not getting a junior running your account off a template.
We look past the ads. Ads bring people in. What happens next decides whether they buy. We look at how leads reach you and what happens after, and tell you where it's breaking.
No contracts. Our clients stay because the campaigns are working, not because you signed something.
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We Specialize in Service Based Business
Super Social run social media ads and Google Ads for home services, contractors, dental practices, med spas, and real estate offices across Pembroke Pines, Broward, and Miami Dade.
Social Media Ads & AI Courses for Business Owners
Jane Arango teaches live workshops for business owners who want to learn how to run their own Facebook and Instagram Ads, and how to use AI for their business. In English and Spanish, online and in person. New dates announced soon. Join the list to hear first.
Super Social creates and runs Facebook, Instagram, and Google Ads for service businesses in South Florida. Super Social also offers marketing audits and LeadCaptain, an AI receptionist that answers calls 24/7 in English and Spanish.
Super Social was founded by Jane Arango, and her husband Alex Wong but Jane is the one who runs the agency and leads strategy on every account. Jane holds an MBA from Nova Southeastern University, a Digital Marketing Certificate from University of Miami and teaches marketing at Miami Dade College.
Super Social works with service businesses: home services, contractors, dental practices, med spas, and real estate offices. Most clients spend $1,500 to $3,000 a month on ads.
Super Social is a South Florida agency serving Pembroke Pines, Southwest Ranches, Miramar, Broward, and Miami-Dade. Super Social also works with clients outside Florida over Zoom.
Super Social offers Social Media Ads (Facebook and Instagram), Google Ads, marketing audits, an AI receptionist called LeadCaptain, and live workshops for business owners.
Super Social works in English and Spanish. Jane Arango is originally from Cuba and speaks Spanish and English.
Facebook, Instagram, and Google. On Google that includes Search, Maps, Shopping, Display, Performance Max, and Local Service Ads. That's what we do, so that's all we do. We don't run TikTok, LinkedIn, or anything else, and we'd rather be good at three platforms than average at all.
It mostly comes down to whether people are already looking for what you sell. If someone's roof is leaking, they're searching for a roofer right now, so Google is where you need to be. If you sell something people don't go looking for on their own, like a med spa treatment or a new banquet hall, social is where you catch them. Most businesses need some of both, but the split changes depending on your industry, your competitors, and what you can spend. We look at all of that in the audit and tell you where to start.
It depends on the platform. Google usually needs about two weeks before the campaign has enough data for us to start optimizing. You'll often get some leads in that window, but the first two weeks are mostly the platform learning. After that we start tightening things so the leads come in more consistently.
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Social can be faster. Depending on the campaign, you might see leads as soon as the next day. But we spend the whole first month making sure those leads are the right ones and adjusting the messaging until we really understand who's responding.
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We recommend giving it 90 days. That's long enough to get past the learning, test what works, and build something consistent. The first month you'll hear from us constantly, so you'll always know what's happening.
We can do that for social. We'll build the campaigns for you and train you on how to keep them running and when to make new ads. Google is different. It takes more expertise and it's easier to waste money on, so we don't recommend running it yourself. If you already have a Google campaign that isn't performing, we can audit it and tell you exactly what to change.
A lot of the time the problem is one of two things. Either you hired a freelancer who was good at one piece [the ads, the posts, the website] but couldn't see how the whole thing fits together, or you hired an agency that sold you with a senior person and then handed you to somebody else.
Neither happens here. Jane looks at your whole business and builds the strategy, and she's who you work with from day one. There's no handoff, and everything stays in your name. We also look past the ads. If the leads are coming in and nobody's closing, we'll tell you the problem is on your end instead of quietly billing you another month.
Our management fee is separate from your ad budget, and it depends on how many platforms you're running and how much creative work is involved. Most of our clients are spending $1,500 to $3,000 a month on ads, and our fee is on top of that. Everything starts with the audit, and that's where we tell you what it would actually cost for your business.
Book a free 30-minute call with Jane Arango at supersocial.biz or call (786) 475-5545.
Yes. Super Social, LLC is listed on Google Business Profile as SuperSocial Digital Marketing Agency.